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Forum: Customer Care

General support for devices, billing, or technical support. For faster resolution, please review the helpful threads on the forum before submitting tickets. Please submit a Customer Care ticket for billing or currency here.

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  2. Our basic technical FAQs in Simplified Chinese, Traditional Chinese, Korean and Japanese

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    • Threads: 4
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  1. Sticky Thread Sticky: What is the best path for "changing devices"?

    Started by Francis, 02-19-2013 05:53 PM
    • Replies: 0
    • Views: 69,168
    02-19-2013, 05:53 PM Go to last post
  2. Sticky Thread Sticky: Android Market and device compatibility questions

    Started by gluadmin, 02-19-2013 01:58 PM
    • Replies: 0
    • Views: 49,869
    02-19-2013, 01:58 PM Go to last post
  3. Sticky Thread Sticky: Misc. gameplay and tech questions

    Started by gluadmin, 02-19-2013 01:51 PM
    • Replies: 0
    • Views: 103,335
    02-19-2013, 01:51 PM Go to last post
  4. Sticky Thread Sticky: I'm having trouble with an update or uninstalling!

    Started by gluadmin, 02-19-2013 01:24 PM
    • Replies: 0
    • Views: 19,164
    02-19-2013, 01:24 PM Go to last post
  5. Sticky Thread Sticky: I'm having trouble downloading a game!

    Started by gluadmin, 02-19-2013 01:15 PM
    • Replies: 0
    • Views: 68,760
    02-19-2013, 01:15 PM Go to last post
  6. Sticky Thread Sticky: My game is CRASHING, what do I do?

    Started by gluadmin, 02-19-2013 12:48 PM
    • Replies: 0
    • Views: 180,598
    02-19-2013, 12:48 PM Go to last post
  1. MLB TSP17 Latest update

    Started by Wayner315, 08-08-2017 04:55 PM
    latest update
    • Replies: 4
    • Views: 105
    Today, 07:25 PM Go to last post
  2. Zombie ate my friends

    Started by Bullethead16, 08-02-2017 09:46 AM
    crashing
    • Replies: 2
    • Views: 249
    Today, 07:16 PM Go to last post
  3. Blueprint malfunction

    Started by BIGGYDK, Yesterday 09:10 PM
    need asap
    • Replies: 0
    • Views: 17
    Yesterday, 09:10 PM Go to last post
  4. Game restarted itself

    Started by firosiro, Yesterday 08:13 PM
    • Replies: 0
    • Views: 10
    Yesterday, 08:13 PM Go to last post
  5. My game crashes

    Started by Helpmeh, Yesterday 12:51 PM
    • Replies: 0
    • Views: 17
    Yesterday, 12:51 PM Go to last post
  6. Game shuts off

    Started by alex55531, 08-11-2017 11:02 AM
    • Replies: 2
    • Views: 95
    08-14-2017, 11:52 PM Go to last post
  7. Team issues please help!

    Started by Danr831, 07-31-2017 06:07 AM
    club not working
    • Replies: 2
    • Views: 274
    08-14-2017, 11:35 PM Go to last post
  8. Saved Game Data Deleted?

    Started by VioletKing, 08-14-2017 11:28 AM
    • Replies: 1
    • Views: 91
    08-14-2017, 03:37 PM Go to last post
  9. Cannot Load my Saved Game

    Started by Chibby, 12-17-2016 11:47 AM
    game, kendall, kylie, kylie and kendall
    • Replies: 2
    • Views: 493
    08-14-2017, 03:36 PM Go to last post
  10. Surprise boxes

    Started by Hunter_love, 08-10-2017 12:59 PM
    help help help………, special events, the boxes
    • Replies: 1
    • Views: 100
    08-14-2017, 03:30 PM Go to last post
  11. Kim K Game Data Lost

    Started by Melanie Marshall, 08-02-2017 11:46 AM
    • Replies: 2
    • Views: 197
    08-14-2017, 12:41 PM Go to last post
  12. Unhappy Ramsay Dash keeps CRASHING!

    Started by gavinlayla08, 07-17-2017 05:01 AM
    2 Pages
    1 2
    android, crashing, ramsay dash
    • Replies: 13
    • Views: 1,326
    08-12-2017, 08:25 AM Go to last post
  13. A House Reinforced Task

    Started by Astreja246, 08-08-2017 05:07 PM
    chevier, fashion face-off
    • Replies: 1
    • Views: 92
    08-09-2017, 12:18 PM Go to last post
  14. Help get my old acount back on game

    Started by Swaggurl96, 08-08-2017 10:45 AM
    • Replies: 0
    • Views: 136
    08-08-2017, 10:45 AM Go to last post
  15. ATROCIOUS customer service

    Started by RobinLyn87, 08-05-2017 12:40 PM
    • Replies: 0
    • Views: 287
    08-05-2017, 12:40 PM Go to last post
  16. Lost fans!

    Started by larari, 08-02-2017 02:34 PM
    lost fans, party
    • Replies: 1
    • Views: 372
    08-03-2017, 04:21 PM Go to last post
  17. glu credits

    Started by sufyan, 04-24-2017 09:02 PM
    plz help
    • Replies: 3
    • Views: 836
    07-31-2017, 04:19 PM Go to last post
  18. Joining a crew

    Started by Tasheka Rodgers, 06-10-2017 06:09 AM
    • Replies: 2
    • Views: 639
    07-31-2017, 04:18 PM Go to last post

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